Our Policies

SANITATION

Proper sanitation is the utmost importance here at Kenny Nail Spa. All metal implements are sterilized and sealed in a pouch until next use.
Our Pedicure chair comes with the latest sanitary technology. Cleanliness, healthy way for each and every client!
Our advanced ventilation system eliminates most of the Oder commonly associates with a nail salon. This in turn helps to protect your health as well.

ETIQUETTE

Out of consideration for other clients and a total relaxation, please mute/vibrate cell phones and keel all phone calls to a minimum.

APPOINTMENTS

We encourage you to arrive at least 10 minutes prior to your schedule to allow plenty of time to park your car and avoid tratc.
IF you are running late for your schedule appointment, please call us and we will hold for 15 minutes. After that time, we consider you a “NO SHOW” and have to reschedule for your next convenience time.

CHILD POLICY

Our services are reserved for you and other clients for a total of relaxation. For this reason and for insurance liability, no small children please unless being under supervision by an adult.

SERVICE

Inform our friendly sta if you are allergic to any chemicals or substances before the receiving any service.
Inform the Nail Salon manager if you have any concern relating to our service.
If your nails become scratched or mis-shaped, we will x them no extra charge if you notify us within 24 hours of service.
We will not be responsible for any breaking, lifting or infected nails.
Re- lls over 24 hours notice will be charged an extra fee.
If you damage the original design a charge will apply for repairs.
We will not o er any refund or credit note because you have simply changed your mind.
We will redo any service at no cost to you if you are unsatisfied with the quality of the work we do. Provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work. Or goal is to ensure each service and visit meets your satisfaction.
As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails or pedicure.
Service under $25 paid by credit card will incur additional charge of $1

GRATUTIY

If possible, we gratefully ACCEPT CASH or CREDIT CARD for gratuity. If you satisfied with your service, a 15% to 50% tip is greatly appreciated!
At Kenny Nail Spa, we strive our best to provide high quality service and treat you with courtesy and respect.
Thank you for your continuing support. We look forward to seeing you again!
Location
Kenny Nail Spa
2990 Kirby Whitten Rd Suite 103
Bartlett, TN 38134
(901) 567-8888
Hours Of Operation
Mon-Sat: 9:30am - 6:30pm
Sun: 12:00pm - 5:30:pm

We Accept
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